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Peoplecert ITIL-4-Practitioner-Deployment-Management試験の準備方法|検証するITIL-4-Practitioner-Deployment-Management過去問題試験|権威のあるITIL 4 Practitioner: Deployment Management資格取得講座
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Peoplecert ITIL-4-Practitioner-Deployment-Management 認定試験の出題範囲:
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>> ITIL-4-Practitioner-Deployment-Management過去問題 <<
ITIL-4-Practitioner-Deployment-Management資格取得講座 & ITIL-4-Practitioner-Deployment-Management的中合格問題集
当社Jpexamの専門家のほとんどは、長年プロの分野で勉強しており、ITIL-4-Practitioner-Deployment-Management練習問題で多くの経験を蓄積しています。当社は、才能の選択にかなり慎重であり、常に専門知識とスキルのある従業員を雇用しています。専門家と作業スタッフの全員が高い責任感を維持しているため、ITIL-4-Practitioner-Deployment-Management試験の資料を選択して長期的なパートナーになる人が非常に多くいます。
Peoplecert ITIL 4 Practitioner: Deployment Management 認定 ITIL-4-Practitioner-Deployment-Management 試験問題 (Q18-Q23):
質問 # 18
[Measure and Improve Deployment Management]
Which capability criterion should be used to assess if the organization is succeeding in increasing the capability level of its deployment management practice by maintaining an effective deployment approach?
- A. Deployments are supported by relevant competences
- B. Deployment rules are integrated with policies and rules for changes and releases
- C. New and changed services and service components are successfully deployed
- D. Deployments include required technologies and information flows
正解:C
解説:
ITIL 4 defines capability levels based on outcomes and value delivery, with higher levels indicating reliable and effective practices. To assess whether an organization is increasing its deployment management capability by maintaining an effective approach, the key criterion is whether new and changed services and service components are successfully deployed (Option A). This outcome-focused measure directly indicates the practice's reliability and alignment with organizational goals.
Option A (New and changed services and service components are successfully deployed): Correct, as successful deployments are the primary indicator of an effective deployment management practice, reflecting capability maturity in ITIL 4.
Option B (Deployments are supported by relevant competences): Incorrect, as while competences are important, they are a supporting factor, not the primary criterion for assessing capability outcomes.
Option C (Deployments include required technologies and information flows): Incorrect, as having the right technologies is a prerequisite, not a direct measure of deployment success or capability.
Option D (Deployment rules are integrated with policies and rules for changes and releases): Incorrect, as integration with other practices supports deployment but is not the key indicator of capability compared to actual deployment success.
質問 # 19
[Integrate Deployment Management with Other Practices]
An organization's end users have complained that major software updates happen during work hours, with insufficient notice, and sometimes disrupt users' work for an unacceptably long time. The deployment manager already has close alignment with the release manager and release processes, and has implemented CI/CD. What is the BEST action for the organization to take to ensure new software features are relevant to the end-users?
- A. Embed validation and testing within the deployment models
- B. Use infrastructure as code to support the software deployment
- C. Integrate deployment management and configuration management activities to improve version control
- D. Align with the change enablement manager to improve the change planning procedures
正解:D
解説:
The issue involves poor timing, lack of notice, and disruptions from deployments, which points to deficiencies in change planning and communication. ITIL 4 emphasizes aligning deployment with change enablement to ensure changes are scheduled and communicated effectively, addressing user concerns. Option C, aligning with the change enablement manager to improve change planning procedures, directly tackles these issues by ensuring deployments are timed appropriately, users are informed, and disruptions are minimized, while also ensuring feature relevance through better planning.
Option A (Use infrastructure as code to support the software deployment): Incorrect, as IaC improves environment consistency but does not address scheduling, notice, or user relevance issues.
Option B (Embed validation and testing within the deployment models): Incorrect, as while testing improves quality, it does not resolve timing or communication problems affecting users.
Option C (Align with the change enablement manager to improve the change planning procedures): Correct, as change enablement ensures deployments are planned with user needs in mind, including timing, communication, and relevance of features.
Option D (Integrate deployment management and configuration management activities to improve version control): Incorrect, as version control enhances deployment accuracy but does not address user complaints about timing or disruption.
質問 # 20
[Apply Deployment Management Processes]
An organization is deploying new software and new servers to support a service that will be launched soon. Which TWO of these activities should the organization conduct as part of the 'verification of the service components' activity of the 'deployment lifecycle management' process?
Checking that the correct models of server have been supplied
Testing the software for defects
Creating a schedule for installing the new servers
Installing the new software to the newly installed servers
- A. 2 and 3
- B. 1 and 2
- C. 3 and 4
- D. 1 and 4
正解:B
解説:
In ITIL 4, the 'verification of service components' activity within the deployment lifecycle management process ensures that delivered components meet specifications before deployment. The correct activities are:
Activity 1 (Checking that the correct models of server have been supplied): Part of verification, as it confirms that the hardware components match requirements.
Activity 2 (Testing the software for defects): Part of verification, as it ensures the software is functional and free of critical issues before deployment.
Activity 3 (Creating a schedule for installing the new servers): Incorrect, as scheduling is a planning activity, not verification.
Activity 4 (Installing the new software to the newly installed servers): Incorrect, as installation is part of the deployment execution, not verification.
質問 # 21
[Integrate Deployment Management with Other Practices]
A large organization wants to manage its IT services by analyzing and improving value streams. It is unsure how to combine value streams and management practices, such as change enablement and deployment management. What is the CORRECT approach for this organization to take?
- A. Create a separate value stream for each management practice
- B. Create one combined value stream for change enablement and deployment management
- C. Create several value streams that include change enablement, deployment management, and other practices such as continual improvement
- D. Create a single value stream that includes change enablement, deployment management, and other practices such as continual improvement
正解:C
解説:
ITIL 4 emphasizes that value streams are designed to deliver specific outcomes by integrating relevant management practices tailored to the context of services or products. For a large organization, creating several value streams that incorporate practices like change enablement, deployment management, and continual improvement (Option D) is the most effective approach. This allows flexibility to address different services or workflows while ensuring practices are embedded where needed, aligning with ITIL 4's value-driven and context-specific principles.
Option A (Create a separate value stream for each management practice): Incorrect, as this fragments processes and contradicts ITIL 4's holistic approach, where practices work together within value streams to deliver outcomes, not in isolation.
Option B (Create one combined value stream for change enablement and deployment management): Incorrect, as limiting to a single value stream for only two practices may not account for other necessary practices or varying service needs, reducing flexibility.
Option C (Create a single value stream that includes change enablement, deployment management, and other practices such as continual improvement): Incorrect, as a single value stream for all practices may become overly complex and fail to address diverse service requirements in a large organization.
Option D (Create several value streams that include change enablement, deployment management, and other practices such as continual improvement): Correct, as it reflects ITIL 4's guidance to design multiple value streams tailored to specific services or products, integrating relevant practices to optimize value delivery.
質問 # 22
[Engage with Stakeholders and Suppliers]
Which is NOT an example of how an organization should work with suppliers to improve its deployment management practice?
- A. Developing and enforcing detailed and rigorous procedures for every interaction between suppliers and the organization
- B. Involving third parties in review and planning of the value streams that include deployment management
- C. Considering dependencies on third parties when analyzing service value streams which include deployment management
- D. Carefully selecting suppliers of software tools for CI/CD pipeline
正解:A
解説:
ITIL 4 encourages collaborative and flexible relationships with suppliers to enhance deployment management, focusing on value co-creation rather than rigid controls. Option D is not aligned with this approach, as overly detailed and rigorous procedures can hinder adaptability and innovation in supplier relationships.
Option A (Considering dependencies on third parties when analyzing service value streams which include deployment management): Correct practice, as understanding supplier dependencies ensures effective integration of deployment activities into value streams.
Option B (Carefully selecting suppliers of software tools for CI/CD pipeline): Correct, as choosing reliable suppliers for CI/CD tools is critical to building a robust deployment management practice.
Option C (Involving third parties in review and planning of the value streams that include deployment management): Correct, as supplier involvement in planning fosters collaboration and ensures alignment with deployment goals.
Option D (Developing and enforcing detailed and rigorous procedures for every interaction between suppliers and the organization): Incorrect, as this approach is overly prescriptive and contradicts ITIL 4's emphasis on flexible, value-focused supplier relationships. It risks stifling collaboration and innovation.
質問 # 23
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ITIL-4-Practitioner-Deployment-Managementガイドの質問は、多くの利点とさまざまな機能を後押しします。購入前にITIL-4-Practitioner-Deployment-Management試験問題を無料でダウンロードして試用することができます。購入手続きは簡単で迅速です。 ITIL-4-Practitioner-Deployment-Management試験問題を数分で受け取ることができます。選択できる3つのバージョンがあります。 ITIL-4-Practitioner-Deployment-Management試験の急流を学び、試験の準備をする時間はほとんど必要ありません。合格率とヒット率は非常に高いです。 ITIL-4-Practitioner-Deployment-Management試験に合格すると、大企業に入社して賃金を2倍にするなど、多くのメリットが得られます。
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